FAQ

WHAT IS WILLOW + WYRD?

A creative team based on nature's designs. We are in a climate change crisis and our artwork looks at a micro and macro aspect to bring awareness through art and design.

Our designs are original and taken from nature & paying homage to the history of art.

WHERE ARE WE LOCATED?

Canada

WHAT FORMS OF PAYMENT DO WE ACCEPT?

Paypal & Major Credit Cards.

DO WE SELL GIFT CARDS?

Not yet, but if interested please email directly to willowandwyrd@gmail.com

WHERE DO WE SHIP TO?

North America to include USA and Canada.

We are looking forward to shipping to our other fans soon!

WHAT DOES SHIPPING COST?

 Calculated at check out through Canada Post or USPS.

HOW LONG DOES IT TAKE TO SHIP & TRACKING?

7 business days dependent on weather and delays due to carriers. 

WHAT ABOUT DUTY & CUSTOMS CHARGES?

Customer is responsible for any duties & taxes. 

Every Country has different rates- presently to the US this is 0

For up to date check Duty Calculator  

https://www.simplyduty.com/import-calculator/

OUR RETURN POLICY

DUE TO COVID-19 for health & safety, we will unfortunately at this time

DO NOT ACCEPT RETURNS.

HOW DO I CARE FOR MY SCARF?

Please send it to Organic Dry Cleaners for a professional result.

For touch ups use a steamer lightly. 

 

Made with Conscious Love & Respect for the Earth